Before You Visit

With borders now open to international and domestic visitors, we warmly look forward to welcoming you to our historic Cellar Door and Butcher’s Hill vineyard. We’ve changed the way we operate to ensure we take every possible preventative measure to ensure that guests and staff can be protected from the potential transmission of COVID-19.

We are closely following the guidelines set out by the Tasmanian government and the Department of Health to deliver a safe experience for all staff and visitors. So before you visit our Cellar Door, please ensure you read through and understand the changes we’ve made to our business to remain COVID-19 safe. 

BOOKINGS ESSENTIAL


If you're looking to visit our historic Cellar Door for a tasting, bookings are essential.

For guests looking to join us for lunch, please ensure you book ahead as lunch bookings are now essential, regardless of group size.

Wine tastings are available seven days a week from 10 am – 4.30 pm. Our tastings will be limited to 30-minute sessions to ensure that physical contact between staff and visitors is limited. Therefore, strict capacity limits apply.

Cheese and charcuterie boards are available daily, with wood-fired pizza available from Thursday to Sunday between 12 pm and 3 pm. Bookings are essential.
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MONITOR YOUR SYMPTOMS


If you are feeling unwell or displaying any symptoms which could relate to COVID-19, please rethink your visit, get tested and stay home. The safety of our staff and visitors is our highest priority.

We will be here waiting for you when you feel better and appreciate your understanding.

The symptoms of COVID-19 include but are not limited to:

  • Fever (a temperature of 37.5˚C or higher)
  • Chills or night sweats
  • Cough
  • Sore throat
  • Tiredness (fatigue)
  • Difficulty breathing
  • Headache
  • Distortion of sense of taste
  • Runny nose
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    CHECK IN TAS

    All guests visiting Pooley Wines are required to check in on arrival to our Cellar Door via the Check-in TAS app.

    Check in TAS will help to keep ourselves, our loved ones, and our community safe and keep Tasmania open for business in the event contact tracing is needed due to a confirmed case of COVID-19 in the community.

    All visitors must use the Check-in TAS app to visit businesses, organisations and events in Tasmania.

    Download the Check-in TAS app to your smartphone, enter your details and scan the QR code on display at the businesses and venues you visit. If you don't have a suitable device, someone else from your group can check in for you, or the venue can provide you with an alternative check-in method.
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    HYGIENE & SAFETY

    We kindly ask that all guests adhere to social distancing requirements. Social distancing continues to be the strongest safeguard to prevent the spread of COVID-19. You must continue to maintain a safe distance of no less than 1.5 metres between yourself and others, where safe and practical.

    Personal hygiene is an important protection against COVID-19 and all respiratory illnesses. Practising good hand hygiene is your best defence. Cover coughs and sneezes with a tissue or the inside of your elbow. Dispose of used tissues immediately using a rubbish bin.

    Wash your hands frequently for at least 20 seconds. A handwashing station is available in the bathroom with liquid soap, paper towel and hand sanitiser. Hand sanitiser is also widely present throughout the venue. Just ask our friendly staff if you can't find one.

    COVID-safe behaviours will remain an essential part of taking care of each other for the foreseeable future. We all need to play our role in protecting ourselves from COVID-19 and taking care of the people around us. To learn more, visit the website below.
    COVID-19 SAFE BEHAVIOUR

    CHANGES TO OUR TASTING ROOM

  • All tastings will be limited to 30-minute sessions to ensure the safety and wellbeing of staff and guests by reducing physical contact.

  • During tastings, our staff will maintain their distance and step away from guests once wines have been poured and discussed. Please understand, this is a precautionary measure to limit physical contact and not a sign of neglect or disinterest. We are here to provide a warm and exceptional experience while keeping you safe.

  • All surfaces and materials will be sanitised and wiped down thoroughly before your seating. Any single-use items will be disposed of and replaced.

  • We appreciate that these changes to our Cellar Door may alter the experience many of you are used to. Our passion for sharing our family story with you remains the same. We look forward to sharing our wines with you in a safe and comfortable environment. We thank you for your understanding.
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    MASKS & VACCINATIONS

    Due to the close contact nature of our Cellar Door, all staff and guests in the tasting room are required wear masks until further notice to ensure your safety. All Pooley Wines staff are fully vaccinated against COVID-19.

    Visitors to our venue will NOT be required to show proof of double vaccination on arrival as our venue is fully seated. Please note that consuming food or alcohol while standing is therefore not allowed.

    It is a requirement for people aged 12 years and older (unless exempt) in Tasmania to wear a mask in all public indoor spaces as an additional layer of protection against COVID-19. Advice and mandates on vaccination and mask-wearing are subject to change, and we recommend visitors follow government advice closely.

    Government advice around proof of vaccination and mask wearing is constantly changing. To ensure you understand what is required of you before you visit, please seek further information from the link below.
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